Terms & Conditions

1. Introduction

These Terms & Conditions ('Terms') govern your use of the CallRelayHQ website at callrelayhq.co.uk ('the Website') and are published by CallRelayHQ, a trading name of [LEGAL ENTITY NAME], [COMPANY NUMBER] ('we', 'us', 'our').

By accessing or using the Website, you confirm that you accept these Terms. If you do not agree to them, please do not use the Website.

2. About us

Trading name	CallRelayHQ
Legal entity	[LEGAL ENTITY NAME]
Address	[YOUR BUSINESS ADDRESS]
Email	hello@callrelayhq.co.uk
Website	callrelayhq.co.uk

3. Using our website

3.1  You must use the Website only for lawful purposes and in a way that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, the Website by any third party.

3.2  You must not misuse the Website by introducing viruses, trojans, or other malicious code, or attempt to gain unauthorised access to any part of the Website.

3.3  We reserve the right to restrict or remove access to the Website at any time and without notice.

4. Intellectual property

4.1  All content on the Website — including text, graphics, logos, images, and software — is owned by or licensed to CallRelayHQ and is protected by UK copyright and intellectual property laws.

4.2  You may view, download (for personal use only), and print pages from the Website, provided that you do not modify the content or use it for commercial purposes without our prior written consent.

5. Our service — general information

The Website provides general information about CallRelayHQ's AI call answering service. Detailed terms governing the provision of the Service are set out in our Service Agreement, which is entered into separately with each client.

The revenue calculator and other interactive tools on the Website are provided for illustrative and informational purposes only. Results are estimates based on industry averages and do not constitute a guarantee of any particular financial outcome.

6. Disclaimer of warranties

6.1  The Website and its content are provided 'as is' without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

6.2  We do not warrant that the Website will be continuously available, error-free, or free from viruses or other harmful components.

6.3  Nothing on the Website constitutes legal, financial, tax, or professional advice. You should seek independent professional advice before making business decisions based on any information on the Website.

7. Limitation of liability

7.1  To the fullest extent permitted by applicable law, CallRelayHQ excludes all liability for any direct, indirect, incidental, special, or consequential losses arising from your use of, or inability to use, the Website.

7.2  Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation, or any other liability that cannot be excluded by law.

8. Third-party links

The Website may contain links to third-party websites. These links are provided for your convenience only. We have no control over third-party websites and accept no responsibility for their content or availability.

9. Privacy

Our Privacy Notice explains how we collect and use your personal data when you visit the Website or enquire about our services.

10. Changes to these Terms

We may update these Terms from time to time. The current version will always be available on the Website. Your continued use of the Website after any changes constitutes acceptance of the updated Terms.

11. Governing law

These Terms are governed by the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the English courts in respect of any dispute arising from these Terms or your use of the Website.

12. Contact

If you have any questions about these Terms, please contact us at hello@callrelayhq.co.uk.